• FAQs

FAQs

Orders

  • HOW DO I PLACE AN ORDER?

    Please chosen a favourite product, then click 'Add to cart', and it will automatically be placed in your shopping cart. You can then continue to select products in our online store, adding to your shopping cart, as needed. If you have already completed the selection of products, then proceed directly to checkout.

SHIPPING

Returns

  • WHEN WILL I RECEIVE MY REFUND?

    Once the return has been approved, you will receive your refund via the same means used to make your purchase. And you will receive a confirmation email indicating that the refund will be paid into your account within a few days. But, please remember that payments to your credit card always depend on your bank.

  • DO I HAVE TO PAY FOR RETURN?

    The shipping cost and handling fee of returning the item to us are your responsibility.

  • HOW LONG DO I HAVE TO RETURN THE ITEM(S)?

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

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